This post was originally published on Stack Overflow
It was a seductive promise, right? AI tools would become the universal answer engine for software development (and a lot else besides). Even with zero coding knowledge, you could prompt your way to a solution. Within a few years, the thinking went, developers would scarcely need to talk to another human being to do their jobs.
The data tell a different story.
Despite the proliferation of AI coding assistants, reasoning models, and LLM-powered documentation tools, more than 80% of developers still visit Stack Overflow on a regular basis. And when developers don’t trust an AI-generated answer—which happens more often than software vendors would like to admit—75% of them turn to another human for clarity.
Don’t get us wrong: The story here isn’t that AI has failed to deliver on its promise for enterprise software. The story is that developers need more than AI to solve the hard problems they encounter every day. Enterprise SaaS buyers should pay close attention to developers’ concerns around trustworthiness before assuming that AI features will carry the day.
In this post, we’ll explain why developers continue to rely on human expertise to solve the hardest problems, how comments can teach developers more than the accepted answers alone, and how
— Read the rest of this post, which was originally published on Stack Overflow.
